Customize this Impressive Customer Service Manager Resume Sample

Customize this Impressive Customer tafelgeschirr Manager Resume SampleCustomize this Impressive Customer Service Manager Resume SampleCreate Resume Adam Pentley100 Broadway LaneNew Parkland, CA, 91010Cell (555) 987-1234example-emailexample.comProfessional SummaryDedicated Customer Service Manager capable of monitoring special client projects while empowering customer service associates to solve problems. Developed experience in training effective customer service associates, working closely with sales to retain clients and creating effective metrics for measuring productivity. Believes that every customer service associate needs to be interested in creating a positive customer experience.Core QualificationsCreating Productivity MetricsEmployee TrainingAssociate RecruitingDepartmental BudgetingBusiness PlanningClient RetentionExperienceCustomer Service Manager, September 2010 May 2015NJU Incorporated New Cityland, CACreated a set of new productivity metrics that lead to a higher ov erall customer satisfaction rating.Able to develop special teams to help handle larger client projects.Rewrote many of the customer service policies to give associates a greater range of solutions for clients.Customer Service Manager, June 1998 December 2004Steib Company New Cityland, CAResponsible for a 23 percent rise in customer retention.Implemented policies that lowered employee turnover.Worked with human resurces to improve customer service recruiting tactics.Education1998 Bachelor of Science, BusinessBeachlight College New Cityland, CACustomize ResumeCustomer Service Manager Resume Questions1. What goes in the header of a customer service manager resume?The header of your resume should be subtle and short. You almost want the readers not to notice it until they are ready to contact you. You can see an example of this on our customer service manager resume sample.You need to include your full name, email address, and phone number. You can also choose whether you want to inc lude your mailing address. Many jobseekers will give their home city but omit their address to make it more streamlined.2. How do you write a summary statement for a customer service manager resume?The summary statement should be the first section and very brief. We recommend formatting it as either three sentences or three bullet points. This section needs to showcase your abilities and incorporate aspects from throughout the rest of the resume. It was once standard for the summary to include objective information, although this is no longer the case. Only describe your goals if you have never worked in the customer service field before and are transferring from another field. Take a look at our customer service manager resume sample to see the example summary.3. Whats the best way to show you work well in a team on a customer service manager resume?As with any attribute, the best way to demonstrate that you work well on a team is to incorporate it in every section in your resume. You should mention it in your summary and as a bullet point in the skills section. Include examples of good teamwork in your experience section. Our customer service manager resume sample and the step-by-step resume builder will help you with seamlessly including this information.4. What should your education section look like in a customer service manager resume?The education section should appear at the end of your resume and be the shortest section. As you see in the customer service manager resume sample, there are only three pieces of information that you must list the type of degree you earned, the date you earned it, and the school you graduated from. Some may suggest including your GPA, but this is generally not recommended unless the hiring manager requests it specifically.5. Whats the best format for a resume PDF, MS Word, or txt?In actuality, any of these formats are acceptable for your resume. In most cases, you can choose whichever one you prefer. There is no standard f ile format that all resumes must be in. If it is important to particular hiring managers, they will include this information in the job description. This means you should pay attention to file format requirements. You should instead focus on making the content of your resume as strong as possible. The customer service manager resume sample will help you with this aspect.